Company and Opportunity
Legacy.com is the place where life stories live on. We are the global leader in online memorial tributes; a top-50 website in the United States, and a destination for over 40 million unique visitors each month. Founded in 1998, Legacy.com is honored to help consumers express condolences, share direct support for families, and celebrate the people who have touched their lives. Uniquely open to profound messaging at this focused moment, users respond by sharing memories, purchasing gifts, finding event information, and making plans. Legacy delivers its community-targeted content daily via 1,500 local news media partners. We continue to broaden our offerings in our mission to help people seeking information and guidance on all aspects of end-of-life. Our vision is to become a full-service end-of-life and memorialization resource.
We have a diverse and talented team of employees who come to us from many kinds of backgrounds. We have a need for a Support Engineer at our new Downtown Chicago office that will report to our Sr. Director of Technology Operations.
See our new Chicago HQ: https://www.builtinchicago.org/2019/06/06/legacycom-new-chicago-office
The Support Engineer is part of the team responsible for operational support of technology solutions at Legacy.com. Using a combination of internal tools, consumer-facing applications developed in-house, commercial and Open Source software, this position is both an operator of the technology platform and a provider of internal technical support. The Support Engineer plays a key role in the internal adoption of technology solutions throughout the company by developing ongoing documentation, creating processes, developing Service Level Standards and analyzing performance metrics.
Legacy.com offers a very generous and comprehensive benefits package, including: