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Platform Owner

Company and Opportunity 

Legacy.com is the place where life stories live on. We are the global leader in online memorial tributes, a top-50 website in the United States, and a destination for over 40 million unique visitors each month. Founded in 1998, Legacy.com is honored to help consumers express condolences, share direct support for families, and celebrate the people who have touched their lives. Uniquely open to profound messaging at this focused moment, users respond by sharing memories, purchasing gifts, finding event information, and making plans. Legacy delivers its community-targeted content daily via 1,500 local news media partners.  We continue to broaden our offerings in our mission to help people seeking information and guidance on all aspects of end-of-life. Our vision is to become a full-service end-of-life and memorialization resource.  

We have a diverse and talented team of employees who come to us from many kinds of backgrounds.  We have an immediate need for an Platform Owner for our new Downtown Chicago office to report to our Director of Product.  

See our new Chicago HQ: https://www.builtinchicago.org/2019/06/06/legacycom-new-chicago-office  
 

Position Overview 

As a member of the scrum team, you will work directly with the Platform/Product Manager in executing the platform vision. You’ll work closely with product managers, technology team members, and stakeholders to define and prioritize features that align with our technical needs and organizational goals. You’ll directly assist the team by writing user stories, prioritizing the backlog, and acting as the liaison between the team and stakeholders. You should have a strong desire for continuous improvement and the ability to build strong relationships amongst the team as well as stakeholders.  
 

Responsibilities 

  • Develop a strong knowledge of our technologies, business, and the industry. 
  • Write user stories in a clear and understandable manner. 
  • Ensure the team always had an adequate amount of estimated work to tackle. 
  • Participate in agile ceremonies. 
  • Work with the Platform Manager to define upcoming projects that align with our release process. 
  • Research incoming feature requests. 
  • Assist Platform Managers and Technology team members with problem analysis and troubleshooting of bugs. 
     

Requirements 

  • A team player with an ability to work collaboratively. 
  • A resourceful problem solver. 
  • Well organized, flexible and adaptable. 
  • Eager for knowledge and application. 
  • Hands on with research and discovery. 
  • Data driven with a keen attention to detail. 
  • Able to operate with incomplete information. 
  • Knowledgeable with agile processes and principles. 
  • Has outstanding communication, presentation, and leadership skills. 
  • Disciplined time manager who can manage multiple projects and meet deadlines. 
  • 1-3 years prior experience in Platform, Product, Technology, Ads, e-Commerce, or Marketing. 
     

Benefits 

Legacy.com offers a very generous and comprehensive benefits package, including: 

  • Medical, Dental, and Vision Insurance 
  • Generous Paid Time Off 
  • 401k plan with discretionary employer match 
  • Parking/Transit Flex Spending 
  • RTA and CTA pre-tax payroll deductions 
  • Catered lunch provided 2x per week, breakfast 1x a week 
  • Up to 2 weeks of paid parental leave 
  • Employee Assistance Program 
  • Casual dress every day 
  • Daily, company-provided coffee, tea, soda, and snacks 
  • Friendly, team-oriented, open environment 
  • Located within a few blocks of CTA, Ogilvie, and Union Station 
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